Assigning rewards and punishments in a group-oriented workplace is a tricky business, as either one is very dangerous when misplaced. This video features an executive coach explaining how managers can ...
In a bad economic environment, providing a great customer service experience is even more important than normal. Word of that great experience will spread via Twitter and Youtube, helping your busines ...
If you own your own business, no matter how efficient it is, you probably field complaints from customers. Dealing with these complaints, and using the information therein to improve your company, can ...
Having cohesive vision for your business and sticking to it is one of the most important parts of growing a successful business. This video features small business owners describing how they were able ...
Do you own a small business, but find yourself unable to understand the intricacies of your financial statements? You are not alone. This video features a small business coach explaining some of the i ...
This might sound like a bunch of baloney, but there are ways to make money using different social networking websites like Twitter and Facebook. Although you can't directly make money by tweeting some ...
Now, more than ever, many companies rely on using emails to send bits of information around faster than normal. Not only does it save paper, but allows work to get done faster than it ever has. But, i ...
Focus groups strike fear into the hearts of even the most season marketer, and with good reason. In a world where everything is subject to change based on public opinion, from movie endings, to popco ...
Chances are, if you're a branding or marketing professional, you've been tasked to come up with a new name for a product, a service, or maybe even a company at some point in your career. Maybe you're ...